Return and Refund Policy

We offer return/refund to our customers within 7 days after the product has been delivered, in case you have;

  • changed your mind to buy the item(s) you have ordered or;
  • received item(s) in poor, damaged or mutilated condition or;
  • received an item(s) that is different from the item(s) that you have ordered with us;

We only ask that you don’t use the product and preserve its original condition, tags, and packaging. All items to be returned or exchanged must be unused and in their original condition with original packaging remain intact

There are certain situations in which partial refunds are granted:

  • Product with signs of usage
  • Any item which is damaged or missing parts.
  • Any item that is returned more than 7 days after delivery date

We are unable to entertain refund if 7 days have gone by since your order was delivery.

Once your return is received then it will be inspected by our inventory team and thereafter we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Also the original shipping amount will be deducted from refund amount

If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or debit card, within 4 working days. And if the payment is done through COD then your refund amount will convert into KrishCommerce reward points (1 Rupee= 1 Reward point).

We may refuse refund in case of any fraud, refund abuse or other manipulative behavior that entitles KrishCommerce to claim against you.

 

 

How return can be done?

Login to your account with your Login Credentials

Go to My Orders

Click On Return

You will get a refund once your order is picked up by us & checked for quality subject to applicable exceptions

 

When the return will get picked up?

We will send the return pickup request to our logistic partners once we receive a return request from you. Our logistic partner will pick up the product within 3 working days of receiving the request.